Performance Indicators and Evaluation Framework

By Muhammad Azeem and Khan Shahbaz.

Published by The Social Sciences Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Measures of overall institutional performance are explored in this study. The study examined, in qualitative paradigm, the usefulness of performance indicators in decision-making by literature review approach. Analysis of performance should endeavor to include all four types of metrics and performance indicators: inputs, outputs, outcomes, and process. Inputs indicators are easily quantifiable, process indicators include the means to deliver programme, outputs treats the quantity of outcomes where as outcomes indictors focus on quality of the benefits of programme. A proposed conceptual framework and a set of guiding principles on performance indicators are high lighted. Conclusions are reached: first, the performance measures must reflect the institution’s Vision and Mission; second, that measurement and evaluation are necessary for effective planning and enable us to determine how we are doing with respect to our goals and that the performance measures most commonly cited in the literature as measures of institutional financial viability are of limited use for institution specific policy development; and third, that performance indicators are most effectively used within an institution specific, whole system framework.

Keywords: Performance Idicators, Evaluation Framework

International Journal of Interdisciplinary Social Sciences, Volume 3, Issue 1, pp.113-124. Article: Print (Spiral Bound). Article: Electronic (PDF File; 768.438KB).

Muhammad Azeem

Doctoral Fellow and Associate Faculty member, Division of Education, 123, Abu Bakar Block, New Garden Town, Lahore, Pakistan, University of Education, Lahore, Punjab, Pakistan

Mr. Muhammad Azeem is Doctoral Scholar at the Division of Education, University of Education, Lahore under Indigenous PhD Fellowship from HEC Pakistan. After successfully qualifying the course work, he is working on his research project. He has written a number of articles in different magazines and journals. His area of interest is Educational Assessment, Evaluation, and Testing. He has visited School of Education, University of Leicester, UK, as visiting Doctoral Research Scholar. Recently he has presented his paper in LED conference at University of Waikato, New Zealand.

Dr. Khan Shahbaz

Professor, Division of Education, 123 Abu Bakar Block, New Garden Town, Lahore, University of Education, Lahore, Punjab, Pakistan

Dr. Shahbaz Khan is presently working as Professor in Education at University of Education, Lahore. His research papers and research articles have published in internationally recognized journals. Punjab Textbook Board Lahore has published his ten course books. Recently he is teaching PhD and M.Phil students.

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