Knowledge Management Strategy and Design: The Role of Corporate Culture

By Wan Fadzilah Wan Yusoff and Siti Ardjuny Omar.

Published by The Social Sciences Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Typical studies in knowledge management (KM) implementation put the role of corporate culture as the moderating variable. However, this study places corporate culture as the basis for determining the KM strategy and design, that is, culture is the core contributor to KM strategy and design and subsequently its implementation. It further suggests that KM strategy should be based on the defined current organisation culture and complemented with strategic levers, mechanisms or tools that encompass the people, process and technology aspects to elevate knowledge sharing activities until a time when these becomes naturally embedded into the culture of the organisation. Since the focus of this study is on the corporate culture analysis, it applies a practical approach by using a local conglomerate as the case study. Using the Competing Values Framework as the basis of corporate culture profiling, the study seeks to find out how distinct corporate culture profiles may have varying impacts on various KM processes.

Keywords: Knowledge Management, Corporate Culture, KM Strategy, KM Design, KM Implementation

International Journal of Interdisciplinary Social Sciences, Volume 6, Issue 2, pp.145-154. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.182MB).

Dr. Wan Fadzilah Wan Yusoff

Associate Professor, Faculty of Management, Multimedia University, Cyberjaya, Selangor, Malaysia

Dr. Wan Fadzilah Wan Yusoff is a lecturer in the Faculty of Management, Multimedia University. Prior to joining the academia, she spent more than eighteen years accumulating various industry experiences from the financial services industry. Her exposure to consulting work was gained from working as project manager on several in-house consultancy projects in collaboration with local consultants and one reputable international consultant in the area of change management and business process re-engineering. Her research outputs has been presented in local and international conferences and published in many local and international journals. Her areas of research interest are in intellectual capital management, knowledge management, strategic management and performance management.

Siti Ardjuny Omar

Multimedia University, Cyberjaya, Selangor, Malaysia


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