Addressing Complex Needs: User-centric Design to Enhance Wellbeing

By Janet Judy McIntyre-Mills and Denise de Vries.

Published by The Social Sciences Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper addresses intractable wellbeing challenges spanning health, housing and social inclusion needs. Our research on participatory democracy and systemic governance addresses social, economic and environmental challenges of climate change using decision making software that could help to manage risks across interest groups. It has the potential to be applied to much wider social, economic and environmental concerns.
We address the following exploratory questions: 1. Can participatory dialogue (and conceptual tools and software) enhance representation and accountability? 2. What knowledge maps do service providers and service users have in relation to ways to address wellbeing, social, economic and environmental resilience as well as liveability and the size of our carbon footprint? 3. How does location (hills, plains, coastal areas) impact on decisions to reduce the size of our carbon footprint? Are people in high risk areas more likely to make greater changes than those in low risk areas? The challenges facing the most marginalised in the community in Australia are challenges that could be suffered more widely as we face the impact of convergent social, economic and environmental changes. Climate change will affect the standard of living that is taken for granted by the privileged (Stanley, Hawke Oration lecture 17th Nov, 2008). Our research informs an understanding of how people perceive local challenges with a view to scaling up evidenced based policy to enhance resilience to cope with social, economic and environmental challenges. It provides a means to engage the public in an ongoing way, as well as sum up the themes quickly, transparently and interactively across regions.

Keywords: User-centric Design, Enhance Wellbeing

International Journal of Interdisciplinary Social Sciences, Volume 5, Issue 5, pp.11-32. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.278MB).

Assoc. Prof. Janet Judy McIntyre-Mills

Social Sciences, Flinders University, Adelaide, South Australia, Australia

Janet McIntyre is Associate Professor at Flinders University and Adjunct Professor at the University of Indonesia. She publishes as McIntyre-Mills. Her praxis as a sociologist /social anthropologist spans over 30 years as an academic, researcher and community development specialist. She is interested in thinking and practice to enhance representation, accountability and sustainability. Associate Professor McIntyre-Mills, J Flinders Institute of Public Policy and Management, School of Political and International Studies, Flinders University, GPO Box 2100 Adelaide South Australia Australia.

Dr. Denise de Vries

Lecturer, School of Computer Science, Engineering and Mathematics, Flinders University, Adelaide, South Australia, Australia

Dr. Denise de Vries has a PhD in computer science and is currently a lecturer at Flinders University, Australia. Prior to her academic career, she had almost 3 decades experience in the ICT industry, chiefly as a database systems developer for industry domains as diverse as local government, airline, public libraries, para-medical, diet and nutrition, commercial cleaning, automotive parts manufacturing, building and construction, inventory control, conference organisation and commercial photography. Based on this industry experience she researches techniques to preserve digital history and data semantics including techniques to deal with changes to information in a database such as structural change, semantic change and constraint change. Dr de Vries has worked closely with Australian Indigenous NGOs as a consultant and educator. She is also a volunteer for Australian Business Volunteers, a foreign aid organisation, and has successfully completed aid projects in Vanuatu.

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