Developing Procedures for Conflict Resolution and Decision-Making in Collaborative Evaluations

By Liliana Rodríguez-Campos.

Published by The Social Sciences Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Conflict is an antagonism or a contest of opposing forces within the collaborative evaluation. Also, a decision is a choice or judgment made as a reaction to a specific problem. It is important to deal with conflict and decision-making procedures in an open way, in order to work together to identify the source of the problem and appropriately solve it. The goal should be to keep the focus of everyone on the unified vision of the collaborative evaluation, and to always strive to turn any situation into a win-win situation as a part of reconciling differences among individuals. By understanding the procedures that will be routinely used to make decisions, unnecessary conflict is minimized when a problem arises. Thus, everyone involved in the collaborative evaluation should focus their attention on these procedures in order to understand how to define the problem in terms of all the possible ways to solve it.

Keywords: Conflict Resolution, Decision-Making, Collaboration, Evaluation, Collaborative Evaluation

International Journal of Interdisciplinary Social Sciences, Volume 1, Issue 6, pp.109-116. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.800MB).

Liliana Rodríguez-Campos

Faculty Member, Department of Educational Studies, Western Michigan University, USA

Dr. Liliana Rodríguez-Campos earned her Ph.D. in Educational Leadership with a concentration in Evaluation, Measurement, and Research Design at Western Michigan University (WMU). She received an Outstanding Dissertation Award, and a WMU Provost’s Special Recognition for this Ph.D. Also, as part of her educational background, she earned her Bachelor's in Systems Engineering with Honorific Mention, and her Specialist and Master's degrees in Project Management in Engineering with Summa Cum Laude Honors. Furthermore, she received a WMU President's Special Recognition for her second Master's degree in Educational Leadership with a concentration in Evaluation, Measurement, and Research Design. Dr. Rodríguez has been awarded with several honors and educational scholarships both in Venezuela and the United States. She has been a planning and control manager, and a consultant in the private sector, non-profit organizations as well as institutions of higher education. Dr. Rodríguez's work history includes the formative evaluation of multi-national corporations and evaluation capacity-building projects in Latin America, the Philippines, and the United States. Dr. Rodríguez has designed and delivered numerous workshops and courses at the university level in evaluation/metaevaluation, research, informatics, consulting, project planning, and control management. She has written a variety of publications in Spanish and in English on leadership, organizational engineering, and evaluation approaches that bring stakeholder groups together For example, she is the author of the book Collaborative Evaluations: A Step-by-Step Model for the Evaluator. In addition, she has presented her work in national and international conferences in countries such as Australia, Canada, China, England, Greece, India, Italy, Jamaica, Malaysia, Spain, the United States, and Venezuela. Currently, Dr. Rodríguez is the Evaluation Faculty Member in the Evaluation, Measurement, and Research Program at WMU. She is a member of several professional associations such as Project Management Institute, American Evaluation Association, Michigan Association for Evaluation, and American Educational Research Association, among others. She serves as a co-chair of the Professional Development Committee and as a board member at the Michigan Association for Evaluation. She also serves on the board of directors at the Evaluation Capacity Development Group and as a co-chair of the Collaboration, Participatory, and Empowerment Evaluation Topical Interest Group at the American Evaluation Association. Dr. Rodríguez’s expertise with leadership, metaevaluation, multi-cultural and collaborative evaluation capacity building, project management, organizational engineering, and training are her strongest professional contributions.


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