The Relationship between Emotional Intelligence and Lecturer Performance: An Examination at a Public Higher Education Institution in Malaysia

By Wan Ummi Kalsom Meor Osman, Noor Asilah Nordin and Nur Hidayah Zaini.

Published by The International Journal of Interdisciplinary Educational Studies

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Article: Print $US10.00
Article: Electronic $US5.00

The role of lecturers as “agents of change” is vital. However, in performing this role (which includes teaching, research activities and publication) lecturers face huge working pressure, which requires them to have skills related to emotional intelligence. This paper will discuss the relationship between emotional intelligence and lecturer performance at one of the public higher education institutions (HEIs) in Malaysia. The paper uses primary data, such as questionnaires, to analyze the relationship between emotional intelligence and lecturer performance. For this study, convenience sampling was used as a sampling method, and 200 respondents participated in the study. The main findings of this study indicate that there is a significant relationship between emotional intelligence and lecturer performance. This paper presents the implication of emotional intelligence and its relationship to lecturer performance in the field of higher education.

Keywords: Emotional Intelligence, Lecturer Performance, Higher Education

The International Journal of Interdisciplinary Educational Studies, Volume 7, Issue 1, pp.73-86. Article: Print (Spiral Bound). Article: Electronic (PDF File; 291.205KB).

Wan Ummi Kalsom Meor Osman

Graduate Student, Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

Wan Ummi Kalsom Meor Osman is currently a graduate student at Universiti Teknologi MARA in Malaysia working towards an MBA. She holds a B.A (Hons) in administrative science from Universiti Teknologi MARA in Malaysia. Her major research interests are in the areas of organisational culture, and employee attitudes and performance.

Noor Asilah Nordin

Graduate Student, Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

Noor Asilah Nordin, graduated from Universiti Teknologi MARA (UITM), Malaysia with Master of Business Administration (MBA). She received a Bachelor of Business Administration (Hons) in Islamic Banking from Universiti Teknologi MARA (UITM), Malaysia in 2010. Her main areas of interest are on organizational behavior, human resource development, public sector management and employee attitudes and performance.

Nur Hidayah Zaini

Lecturer, Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

Nur Hidayah Zaini is currently teaching Human Resource Management at Universiti Teknologi Mara, Malaysia. She graduated with a MBA from Universiti Teknologi MARA, Malaysia and earned her Bachelor of Business Administration (Hons) from the International Islamic University Malaysia. Her major research interests are on human resource management and organizational commitment.